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Germany
Customer Support Specialist I

Customer Support Specialist I

Germany

Job Summary

The Customer Support Specialist I provides Tier 1 level support to external MedAvante customers.

This position is based in Munich, Germany.

Responsibilities

  • Answer inbound calls and e-mails, determine customer problems through asking appropriate questions, and help customers resolve issues.
  • Investigate, resolve and escalate issues to the appropriate internal team member.
  • Log calls and resolutions through our Salesforce database system.
  • Train and stay current on all present and future internal systems and devices.
  • Work in a team environment supporting a 24 x 5 call center.
  • Possess general understanding of the company Systems and Methodology.
  • Occasional flexibility in work hours may be required in order to cover for vacations, training sessions and other similar company activities.
  • Assist in daily operations including, but not limited to, telephone and email support, diagnosing problems and completing regularly scheduled activities.
  • May be required to schedule and/or initiate clinical assessments.
  • May be required to enter clinical assessment data points into one or more systems.
  • Other duties as assigned by Management

Education / Qualifications:

  • Bachelor’s or Associate’s degree preferred or equivalent professional experience.
  • 1 + years’ experience providing technical trouble-shooting support over the telephone and via e-mail or 1 + years’ Clinical trial experience with direct site/sponsor contact.

Experience / Skills

  • Strong customer service and clear and concise verbal communication skills, especially over the telephone.  This includes the ability to ask questions to quickly and accurately understand customer issues as well as the ability to communicate/translate technical concepts and instructions to non-technical customers.
  • Demonstrated technical problem solving capabilities.
  • Fluency in English.
  • Other languages (e.g. German, French, Spanish, Russian) are a plus. 
  • Excellent written and verbal skills are necessary to effectively convey directions and information to both external customers and internal team members.
  • Ability to successfully handle and prioritize multiple work requests and/or projects simultaneously with little or no immediate supervision.
  • Possess strong analytical and problem solving skills.
  • Possess good interpersonal skills and attention to customer service.
  • Ability to learn new technical skills and processes quickly.
  • Proficient in Microsoft office.

 

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Japan
Receptionist APAC

Receptionist APAC

Japan

Job Summary

The Receptionist APAC provides Tier 1 level support to external MedAvante customers and is responsible for all front desk reception duties, including administrative duties in support of Tokyo office operations and shipping.

Our office is located in Tokyo, close to Senzoku station.

Responsibilities

Customer Service:

  • Answer inbound calls and e-mails, determine customer problems through asking appropriate questions, and help customers resolve issues.
  • Investigate, resolve and escalate issues to the appropriate internal team member.
  • Log calls and resolutions through our Salesforce database system.
  • Train and stay current on all present and future internal systems and devices.
  • Work in a team environment supporting a 24 x 5 call center.
  • Possess general understanding of the company Systems and Methodology.
  • Occasional flexibility in work hours may be required in order to cover for vacations, training sessions and other similar company activities.
  • Assist in daily operations including, but not limited to, telephone and email support, diagnosing problems and completing regularly scheduled activities.
  • May be required to schedule and/or initiate clinical assessments.
  • May be required to enter clinical assessment data points into one or more systems.

Shipping:

  • Prepares shipments for postal conveyance; determines most economical and efficient shipping method; selects appropriate shipping container; packs items to ensure safe delivery.
  • Maintaining and organizing adequate shipping supplies.
  • Ensuring that products processed for shipping are delegated to correct courier. 
  • Overseeing incoming and outgoing shipping activities to ensure accuracy, completeness and conditions of shipments.
  • Determining shipping priorities, work assignments and shipping methods required to meet shipping and receiving schedules.
  • Inspecting incoming materials and notifying appropriate staff of potential quality issues.
  • Investigating, addressing and solving customer problems and issues as it relates to shipping status (i.e. customs clearance issues or similar).
  • Prepares shipping labels and other necessary documentation such as pro-forma invoices, custom declarations etc. as needed.
  • Checks items to be shipped against work orders to ascertain that quantities, destination, and routing are correct.
  • Receives and unloads incoming materials and compares information on packing slip with purchase order to verify accuracy of shipment; may process return shipments from customers.
  • Update, track, and maintain shipping management tools / systems.
  • Assists Finance department in determining correct allocation of shipping costs 

Receptionist's tasks:

  • Responsible for maintaining a clutter-free workstation and ensuring the office is neat and clean.
  • Responsible for general office management tasks as assigned by Senior Project Manager.
  • Responsible for maintaining copy machines and related supplies.
  • Responsible for setting up kitchen each morning and closing it down in the evening.  This involves loading and unloading the dishwasher and refilling kitchen supply (coffee, creamer, sugar etc.) when needed.
  • Assists all Tokyo team members with administrative duties such as typing, copying, mass mailings or other projects, as well as travel arrangements.
  • Organizes and maintains file system; prepares labels and tabs.
  • Support all with making travel arrangements and ordering supplies, as needed

Other duties as assigned by Management.

Education / Qualifications:

  • Bachelor’s or Associate’s degree preferred or equivalent professional experience.
  • 1 + years’ experience providing technical trouble-shooting support over the telephone and via e-mail or 1 + years’ Clinical trial experience with direct site/sponsor contact.

Experience / Skills

  • Native /near native Japanese skills (oral and written)
  • Good English skills
  • Strong customer service and clear and concise verbal communication skills, especially over the telephone.  This includes the ability to ask questions to quickly and accurately understand customer issues as well as the ability to communicate/translate technical concepts and instructions to non-technical customers.
  • Demonstrated technical problem solving capabilities.
  • Excellent written and verbal skills are necessary to effectively convey directions and information to both external customers and internal team members.
  • Maintains confidentiality
  • Ensures work responsibilities are covered when absent
  • Demonstrates accuracy and thoroughness  
  • Ability to successfully handle and prioritize multiple work requests and/or projects simultaneously with little or no immediate supervision.
  • Possess strong analytical and problem solving skills.
  • Possess good interpersonal skills and attention to customer service.
  • Ability to learn new technical skills and processes quickly.
  • Proficient in Microsoft office.

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Hamilton, NJ
Senior Applications Developer

Senior Applications Developer

Hamilton, NJ

Job Summary

The Senior Applications Developer is responsible for developing high quality web, mobile and client server applications, while supporting existing applications with enhancing application design, features and functions, troubleshooting end systems issues and applying bug fixes.

Senior Developers will work closely with the functional resources to ensure that applications are fulfilling client's business requirements. Activities will include all aspects of development lifecycles (e.g. analysis, design, development, test, etc.).

This role will be responsible for ensuring application development standards are adhered to, both for their own development and that of application developers and associate application developers within their immediate group. This individual may also need to help oversee day-to-day activities of an offshore production development/support team.

Responsibilities

  • Assist the Solution Architect in leading the analysis, design, development and test activities for Application Development.
  • Implement and mentor the software development team in using best practices for application development.
  • Provide leadership to the development team in meeting project deliverables with quality and consistency.
  • Assist in the preparation and documentation of software requirements and specifications.
  • Clarify and drive team goals on a technical level making sure that the solutions proposed and designed are in line with the department and organization vision while maintaining architectural integrity.
  • Provide technical support with existing legacy applications and databases as needed.
  • Actively contribute to the technical design and implementation.
  • Coding, unit testing, user acceptance testing, bug fixes, deployment activities.
  • Investigate new technologies and approaches to address business needs and improve existing systems.

Education and Experience

  • BS/Master’s degree or equivalent in Computer Science or Software Engineering
  • 7+ years of experience developing Web/Mobile/Desktop applications
  • Working technical knowledge of object-oriented programming languages, primarily C#
  • Experience in developing Native or Hybrid mobile apps for iOS and Android platforms, using tools such as Xamarin
  • Strong experience developing Restful Web Services and API based development
  • Experience with Cloud based application development such as AWS, Microsoft Azure
  • Extensive experience with SQL programing
  • Extensive experience with JS Frameworks such as AngularJS, Node.js or any others
  • Experience with specific phases of the software development life cycle, especially Agile (SCRUM) and Test Driven Development
  • Strong experience designing and working with Service Oriented architecture as well as n-tier architectures
  • Experience developing solutions for use in the pharmaceutical industry (including clinical trials) would be a plus.

Knowledge, Skills and Abilities

  • Strong understanding of Agile development principles
  • Good understanding of SOLID Design principles
  • Flexible and adaptable in regards to learning and understanding new technologies
  • Expertise in using .NET 4.51/4.5/4.0, C#, ASP.NET, VB.NET, Web API, WCF Web services, SQL Server 2008, ADO.NET, Visual Studio 2010 & 2012, XML, HTML5, JavaScript, jQuery, JSON, XSLT, AJAX, UML, Visio, Angular JS, Responsive Web Design, Telerik, Xamarin
  • Expertise in developing Web/Mobile/Desktop applications
  • Expertise with unit testing and using unit testing frameworks such as NUnit
  • Highly self-motivated and directed
  • Proven analytical and problem-solving abilities
  • Strong written and verbal communication skills including a very strong ability to collaborate by phone and email
  • Ability to work both independently and in a team-oriented, collaborative environment

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Japan
Project Coordinator

Project Coordinator

Japan

Job Summary

The Project Coordinator provides support for projects according to MedAvante SOPs and GCP. The successful incumbent provides quality customer service and assists in assuring that projects are delivered on time and according to client expectations.   

Our office is located in Tokyo, close to Senzoku station.

Responsibilities

  • Interface and provide project support as a liaison between internal departments, e.g., Project Management, Clinical Trial Services and IT and the investigative research sites and Sponsor representatives.Support may include set-up, training, follow-up on operational questions, data management and patient safety issues (including but not limited to written and verbal communication, provision of materials and other activities related to MedAvante projects).

  • Update, track, and maintain study-specific trial management tools / systems. Set-up and maintain study files (study specific, investigator, etc.)

  • Apply knowledge of internal systems to support MedAvante clinicians, investigative sites and project activities (this may include but is not limited to managing site rater training or assessment activities.

  • Provides external customer support by determining requirements, answering inquiries, research and explore issue resolutions and escalating as appropriate, and maintaining internal issue management application.

  • Attend project team meetings and teleconferences, as well as record and distribute meeting minutes, as needed.

  • Assist with project implementation with highest customer satisfaction.

  • Train investigative sites on MedAvante study procedures as needed.

  • Assist in the development, preparation, and delivery of project documents, e.g., study specific addendums.

  • Provide timely status reports to internal and external key stakeholders.

  • Other duties assigned by management.

Education / Qualifications:

  • University/college degree (life science preferred), or certification in a related allied health profession from an appropriately accredited institution (e.g., nursing certification, medical or laboratory technology) or the equivalent combination of education, skills and experience to perform the job.
  • Minimum of 1 year related experience and/or training in a clinical services environment.
  • Experience working with psychiatric (e.g. depressions, anxiety) indications preferred.
  • Basic understanding of GCP.
  • Knowledge of IRB regulations and submissions (informed consent, etc.) preferred.
  • Must be proficient in Japanese and English.

Experience / Skills

  • Ability to work in a fast-paced environment and support multiple projects concurrently and able to manage a variety of tasks.
  • Ability to work within a project team.
  • Good planning, organization and problem solving abilities.
  • Strong communication skills, oral and written.
  • Proficient in MS Office, specifically Word, Excel and Outlook.
  • Detail oriented.
  • Strong customer service skills.
  • Upholds organizational values.
  • Available for travel from 10% of the time, including overnight stays as necessary, consistent with project needs and office location.
  • Able to work flexible hours to provide support on a global basis as needed.
  • Experience with Salesforce a plus.
  • Multi-lingual a plus.

Management reserves the right to modify this job description at any time, according to business needs.

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Hamilton, NJ
Director, Business Development, ePro

Director, Business Development, ePro

Hamilton, NJ

Job Summary

As Director of Business Development, ePro you will be responsible for selling MedAvante’s specialized services to decision makers in pharmaceutical and biotech companies.  You will identify these decision makers and develop rapport with the objective of establishing long-term, mutually beneficial business partnerships.

Responsibilities

  • Sell MedAvante’s services to assigned potential and existing accounts.
  • Establish and has existing key contacts within the CNS pain and selected other therapeutic groups of the major pharmaceutical companies and/or biotech companies.
  • Act as the primary account management contact for selected key accounts.
  • Development and implementation of individual, territory and account strategies that incorporate significant account and industry profiling with pipeline, business development and retention strategies.
  • Contribute to market analysis on all key competitors including service offerings, acquisitions and pricing with a special focus on patient-reported outcomes vendors.
  • Contribute to proposal strategy, including pricing and service requirements.
  • Staying up-to-date with clinical trial design methodologies in the indication areas relevant to MedAvante..

Experience / Skills

Account Management Experience

  • 5-10 years of Account Management experience including experience in and in-depth knowledge of clinical trial design and drug development.
  • Sales experience in selling ePRO solutions (electronic patient-reported outcomes).
  • Experience in indication areas and clinical trials using clinical outcome measurements as endpoints (patient-reported outcomes, e.g. in pain clinical trials, respiratory, diabetes trials).
  • Track record of success in closed business metrics and quality of account relationships.

OR

Pharmaceutical Company Experience:

  • 5 or more years of experience in a pharmaceutical company, director level, from one of the following departments:
    • New Product Planning/CNS, Strategic Marketing/CNS, Global marketing
    • Involvement/input into CNS Phase II and Phase III clinical trials design/operations
    • Involvement in KOL identification and relationship building (ideally depression, schizophrenia, Alzheimer’s)
    • Previous sales experience required.
       
  • Experience interacting with senior members of pharmaceutical development organizations
  • Demonstration of the following competencies: results oriented, customer focus, excellent listening, communication, and negotiating skills, presentation skills, organization agility, business acumen, interpersonal savvy, ethics and values.

Education / Qualifications:

  • BS/BA degree
  • Advanced scientific degree strongly preferred
  • Familiar with Microsoft Outlook and Office
  • Must have or be eligible for a valid passport and driver’s license
  • Fundamental understanding of basic financial concepts

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Hamilton, NJ
Associate Data Manager

Associate Data Manager

Hamilton, NJ

Job Summary

Responsible for managing data management activities, including liaising with Sponsors, CRO’s and MedAvante QA on behalf of MedAvante Operations and Information Technology to ensure that project data requirements are communicated and met, project reporting needs required to monitor data quality are scheduled and delivered, data quality is monitored, and timelines and quality of data management deliverables are met according to project SLAs.

Responsibilities

  • Manage all aspects of data transfers to sponsors/CROs:
    1. Draft/Finalize Data Transfer Plans
    2. Create and test data extract files
    3. Create and provide sample/test data transfers to sponsors/CROs
    4. Perform data extract for periodic/routine data transfers
    5. Assist in resolving sponsor/CRO data queries
  • Manage Enterprise data (Sponsors, Investigators, Raters and Scales, etc.)
  1. Develop Data Conventions for entering, maintaining, cleaning enterprise data
  2. Train system users in data conventions
  • Manage Item Score repository:
  1. Work with Clinical Development to understand ways in which data will be analyzed
  2. Work with Operations to clean/complete data
  3. Work with IT development team to check/verify  continuous integration of enterprise and item score information from source databases
  • Implement solutions for handling process changes – through existing or new system features.
  • Develop (and/or write requirements for) data management reports/ queries to enable/facilitate data monitoring across all operational systems.
  • Run and review results of periodic/routine data checks.
  • Resolve/escalate production data issues by researching and identifying the root cause of the issue and working with appropriate resources to fix the issue.
  • Work with data owners (and QA) to document circumstances surrounding data discrepancies and solutions to address errors.
  • Detect and identify enhancements and improvements that increase the quality and efficiency of data processing.

 

Education / Qualifications:

  • BS/BA degree in related discipline or equivalent experience
  • Experience with electronic Clinical Database Systems is required and experience with electronic reporting applications preferred.
  • Knowledge of GCP is essential.
  • A minimum of 3 years of clinical data management experience is required in the bio/pharmaceutical or CRO industry.

 

Experience / Skills

  • Candidate must be a creative thinker who has a track record of problem solving and willingness to work in a dynamic environment.
  • Position requires attention to detail and the ability to quality check all data deliverables.
  • Candidate must have good verbal and written communication skills.

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Remote Office
Clinician - Icelandic speaker (for Central Review) - On-Demand

Clinician - Icelandic speaker (for Central Review) - On-Demand

Remote Office

Job Summary

MedAvante is the clinical data sciences company that is revolutionizing drug development with smarter, faster clinical trials. The Principal Clinician – Central Review evaluates the administration of standardized structured and semi-structured diagnostic and severity assessments and provides constructive feedback to the clinicians at clinical trial sites who conduct these assessments. If you want to be part of a clinical team dedicated to unlocking new, more effective treatments and enhancing the lives of patients and those who care for them, this is an opportunity you should investigate.

Responsibilities

  • Provide scoring for site assessments and review site scores.
  • Review site assessments for quality assurance.
  • Submit accurate review of site data utilizing standardized conventions.
  • Utilize technology required to review and score site assessments.
  • Work with MedAvante Project Associates to schedule assessment reviews, submit appropriate review documentation and provide data clarification.
  • Follow Sponsor (protocol-specific) requirements and applicable Good Clinical Practices and MedAvante internal SOPs.
  • May participate in Clinical and Team meetings.
  • Participate in on-going Clinician scoring exercises and training.
  • May assume primary responsibility for major research and other projects.
  • May participate in staff meetings.
  • Responsible for keeping up to date with departmental and company communications to ensure one follows current policies, scale conventions, study procedures, and other pertinent information.

Job Requirements:

  • Minimum of a Master’s degree conferred by a clinically-focused program in a mental health discipline such as Psychology, Social Work, Counseling or Psychiatric Nursing.
  • Minimum of 2 years clinical experience diagnosing and/or treating patients with neurocognition disorders.
  • Minimum of 2 years administering standardized assessment tools (MMSE, ADAS-Cog, CDR, ADCS-ADLI, RBANS)

  • Proficiency with MS Word, Excel, Outlook and PowerPoint.
  • Knowledge of GCP guidelines.
  • Strong communication skills, oral and written.
  • Icelandic native speaker
  • Intermediate or advanced proficiency in English preferred.
  • Ability to work collaboratively within the company.

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Remote Office
Clinician - Japanese speaker (for Central Review) - On-Demand

Clinician - Japanese speaker (for Central Review) - On-Demand

Remote Office

Job Summary

MedAvante is the clinical data sciences company that is revolutionizing drug development with smarter, faster clinical trials. The Principal Clinician – Central Review evaluates the administration of standardized structured and semi-structured diagnostic and severity assessments and provides constructive feedback to the clinicians at clinical trial sites who conduct these assessments. If you want to be part of a clinical team dedicated to unlocking new, more effective treatments and enhancing the lives of patients and those who care for them, this is an opportunity you should investigate.

 

Responsibilities

  • Submit accurate review of site data utilizing standardized conventions.
  • Utilize technology required to review and score site assessments.
  • Work with MedAvante Project Associates to schedule assessment reviews, submit appropriate review documentation and provide data clarification.
  • Follow Sponsor (protocol-specific) requirements and applicable Good Clinical Practices and MedAvante internal SOPs.
  • Conduct trainings for site raters.
  • May participate in Clinical and Team meetings.
  • Participate in on-going Clinician calibration and training.
  • May participate in staff meetings.
  • Responsible for keeping up to date with departmental and company communications to ensure one follows current policies, scale conventions, study procedures, and other pertinent information.

Job Requirements:

  • Minimum of a Master’s degree conferred by a clinically-focused program in a mental health discipline such as Psychology, Social Work, Counseling or Psychiatric Nursing.
  • Minimum of 2 years clinical experience diagnosing and/or treating patients with psychiatric disorders
  • Familiar with administering the PANSS scale
  • Ability to conduct reviews of rater severity and/or diagnostic sessions, providing feedback for quality control purposes.

  • Proficiency with MS Word, Excel, Outlook and PowerPoint.
  • Knowledge of GCP guidelines.
  • Strong communication skills, oral and written.
  • Japanese native speaker
  • Intermediate or advanced proficiency in English preferred.
  • Ability to work collaboratively within the company.

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Hamilton, NJ
Project Coordinator

Project Coordinator

Hamilton, NJ

Job Summary

The Senior Project Coordinator provides support and acts as the lead for staff within the Logistics department according to MedAvante SOPs and Sponsor plans, as needed. The Sr. Project Coordinator is the point person for the Logistics department and interfaces between other departments to ensure that there is a seamless assimilation of services.

 

Responsibilities

  • Interface with internal departments, such as Project Management and Clinical Trial Services to ensure procedures are implemented and followed appropriately by the Logistics team.
  • Interface and provide project support as a liaison between internal departments, e.g., Project Management, Clinical Trial Services and IT and the investigative research sites and Sponsor representatives.  Support may include set-up, training, follow-up on operational questions, data management and patient safety issues (including but not limited to written and verbal communication, provision of materials and other activities related to MedAvante projects).
  • Interact with internal work groups to assist with evaluating project resource needs, processes and timelines as needed.
  • Supports manager with overseeing Logistics staff with day to day operational activities.
  • Recognizes, documents and alerts manager of trends to be addressed.
  • Recommends solutions to streamline the efficiencies of internal department processes and assists with the design and implementation of processes.
  • Update, track, and maintain study-specific trial management tools / systems. Set-up and maintain study files (study specific, investigator, etc.)
  • Apply knowledge of internal systems to support MedAvante clinicians, investigative sties and project activities (this may include but is not limited to managing site rater training or assessment activities.
  • Provides external customer support by determining requirements, answering inquiries, research and explore issue resolutions and escalating as appropriate, and maintaining internal issue management application.
  • Attend project team meetings and teleconferences, as well as record and distribute meeting minutes, as needed. 
  • Assist with project implementation with highest customer satisfaction.
  • Train investigative sites on MedAvante study procedures.
  • Train staff on Logistics processes as needed (this may include internal staff in Logistics or across departments).
  • Mentor Logistics staff as needed.
  • Independently develops, prepares and delivers internal departmental documents including process related Work Instructions and Guidelines and project documents as needed.
  • Provide timely status reports to internal and external key stakeholders.
  • Review progress of projects and initiates appropriate actions to achieve target objectives.
  • Other duties assigned by management.

 

Education / Qualifications:

  • University/college degree (life science preferred), or certification in a related allied health profession from an appropriately accredited institution (e.g., nursing certification, medical or laboratory technology) or the equivalent combination of education, skills and experience to perform the job.
  • Minimum 3 years’ related experience and/or training in a clinical services environment.
  • Experience working with psychiatric (e.g. depressions, anxiety) indications preferred.
  • Basic understanding of GCP.
  • Knowledge of IRB regulations and submissions (informed consent, etc.) preferred.
  • Must be proficient in native language of Hub Office and/or English.

 

Experience / Skills
 

  • Is proficient with the processes of all MedAvante service offerings and internal systems.
  • Ability to work in a fast-paced environment and support multiple projects concurrently.
  • Ability to work within a project team.
  • Strong planning, organization and problem solving abilities.
  • Strong communication skills, oral and written.
  • Proficient in MS Office, specifically Word, Excel andOutlook.
  • Detail oriented.
  • Strong customer service skills.
  • Upholds organizational values.
  • Available for travel from 10% of the time, including overnight stays as necessary, consistent with project needs and office location.
  • Able to work flexible hours to provide support on a global basis as needed.
  • Experience with Salesforce a plus.
  • Multi-lingual a plus.

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Germany
Senior Project Manager (Clinical)

Senior Project Manager (Clinical)

Germany

MedAvante is the clinical data sciences company that is revolutionizing drug development with smarter, faster clinical trials. Our Project Managers handle the dynamic requirements of planning, launching and managing client projects on a global scale. If you are a project management professional with the skills to deliver on time, within budget and exceeding client expectations, and experience leading project teams, coordinating and managing multiple project efforts simultaneously, you will want to consider joining the MedAvante team.

This position is office based in Munich.

Responsibilities:

  • Provide leadership in the delivery of services to clients.
  • Review work produced by the project teams, and ensures that staff fulfills their responsibilities in accordance with project contracts and MedAvante policies, procedures and SOPs.
  • Develop and implement practical solutions to a broad array of challenges and situations.
  • Experience in strategic analysis, developing project plans, budgeting, scheduling, risk management, resource allocation, and scope management.
  • Supervise, train and mentor junior and adjunct staff.
  • Build long term relationships with all levels of customer contacts.
  • Lead kickoff, design, status, and other project related meetings with cross-functional teams and project stakeholders at all levels.
  • Present study services at client meetings, such as at Study Monitor Meetings, Investigator Meetings, and project kick-off meetings.
  • Train investigative sites on study procedures.
  • Develop complex project schedules, and manage project cost, scope, schedule and quality.
  • Lead project discussions including post-mortems and project checkpoints.
  • Closely manage the entire project life cycle. Identify and track issues, risks, dependencies, efficiencies, and critical path objectives.
  • Continuously assess project risk factors and recommend appropriate courses of action to mitigate.
  • Support business development activities by assisting in the proposal development process (e.g., provide costing and proposal text focused upon study specifications).
  • Participate in client presentations for new business.
  • Provide timely and audience-specific status reports in support of defined metrics.

Education / Qualifications:

  • Bachelor’s degree in related field and/or 3 to 5 years related experience and/or training in a clinical project management environment (e.g., CRO, pharmaceutical company, or other centralized service provider used in clinical studies) or the equivalent combination of education, skills and experience to perform the job.
  • Minimum of 3 years supervisory experience recommended.
  • Knowledge of project management software tools and management techniques.

Experience / Skills:

  • Possess demonstrated experience in developing complete project plans and executing the management and implementation of those plans on time and within budget.
  • Must have first hand experience with all stages of the project life-cycle, from requirements gathering to release.
  • Ability to function effectively in a fast paced environment and manage multiple projects simultaneously.
  • Demonstrate leadership skills and ability to manage, motivate, and integrate a team.
  • Excellent problem solving/decision making skills.
  • Proven project management experience at senior level.
  • Outstanding written and oral communication skills.
  • Excellent organizational skills.
  • Demonstrate negotiation skills.
  • Excellent interpersonal skills. Ability to lead through influencing and negotiating.
  • Strong facilitation and coordination skills.
  • Ability to multi-process, delegate project tasks.
  • Demonstrate understanding and compliance with MedAvante Employee Manual.
  • Proficient knowledge of MS Office, specifically Word, Excel, Access and PowerPoint as well as Adobe, Visio and MS Project and the ability to produce detailed reports and presentations using these tools.
  • Possess a valid driver’s license.

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Remote Office
Clinician - Arabic speaker (for Central Review) - On-Demand

Clinician - Arabic speaker (for Central Review) - On-Demand

Remote Office

Job Summary

MedAvante is the clinical data sciences company that is revolutionizing drug development with smarter, faster clinical trials. The Principal Clinician – Central Review evaluates the administration of standardized structured and semi-structured diagnostic and severity assessments and provides constructive feedback to the clinicians at clinical trial sites who conduct these assessments. If you want to be part of a clinical team dedicated to unlocking new, more effective treatments and enhancing the lives of patients and those who care for them, this is an opportunity you should investigate.

Responsibilities

  • Provide scoring for site assessments and review site scores.
  • Review site assessments for quality assurance.
  • Submit accurate review of site data utilizing standardized conventions.
  • Utilize technology required to review and score site assessments.
  • Work with MedAvante Project Associates to schedule assessment reviews, submit appropriate review documentation and provide data clarification.
  • Follow Sponsor (protocol-specific) requirements and applicable Good Clinical Practices and MedAvante internal SOPs.
  • May participate in Clinical and Team meetings.
  • Participate in on-going Clinician scoring exercises and training.
  • May assume primary responsibility for major research and other projects.
  • May participate in staff meetings.
  • Responsible for keeping up to date with departmental and company communications to ensure one follows current policies, scale conventions, study procedures, and other pertinent information.

Job Requirements:

  • Minimum of a Master’s degree conferred by a clinically-focused program in a mental health discipline such as Psychology, Social Work, Counseling or Psychiatric Nursing.
  • Minimum of 2 years clinical experience diagnosing and/or treating patients with neurocognition disorders.
  • Minimum of 2 years administering standardized assessment tools (MMSE, ADAS-Cog, CDR, ADCS-ADLI, RBANS)

  • Proficiency with MS Word, Excel, Outlook and PowerPoint.
  • Knowledge of GCP guidelines.
  • Strong communication skills, oral and written.
  • Arabic native speaker
  • Intermediate or advanced proficiency in English preferred.
  • Ability to work collaboratively within the company.

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Remote Office
Clinician - Greek speaker (for Central Review) - On-Demand

Clinician - Greek speaker (for Central Review) - On-Demand

Remote Office

Job Summary

MedAvante is the clinical data sciences company that is revolutionizing drug development with smarter, faster clinical trials. The Principal Clinician – Central Review evaluates the administration of standardized structured and semi-structured diagnostic and severity assessments and provides constructive feedback to the clinicians at clinical trial sites who conduct these assessments. If you want to be part of a clinical team dedicated to unlocking new, more effective treatments and enhancing the lives of patients and those who care for them, this is an opportunity you should investigate.

Responsibilities

  • Provide scoring for site assessments and review site scores.
  • Review site assessments for quality assurance.
  • Submit accurate review of site data utilizing standardized conventions.
  • Utilize technology required to review and score site assessments.
  • Work with MedAvante Project Associates to schedule assessment reviews, submit appropriate review documentation and provide data clarification.
  • Follow Sponsor (protocol-specific) requirements and applicable Good Clinical Practices and MedAvante internal SOPs.
  • May participate in Clinical and Team meetings.
  • Participate in on-going Clinician scoring exercises and training.
  • May assume primary responsibility for major research and other projects.
  • May participate in staff meetings.
  • Responsible for keeping up to date with departmental and company communications to ensure one follows current policies, scale conventions, study procedures, and other pertinent information.

Job Requirements:

  • Minimum of a Master’s degree conferred by a clinically-focused program in a mental health discipline such as Psychology, Social Work, Counseling or Psychiatric Nursing.
  • Minimum of 2 years clinical experience diagnosing and/or treating patients with neurocognition disorders.
  • Minimum of 2 years administering standardized assessment tools (MMSE, ADAS-Cog, CDR, ADCS-ADLI, RBANS)

  • Proficiency with MS Word, Excel, Outlook and PowerPoint.
  • Knowledge of GCP guidelines.
  • Strong communication skills, oral and written.
  • Greek native speaker
  • Intermediate or advanced proficiency in English preferred.
  • Ability to work collaboratively within the company.

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